MaxHear
Built for before you're the one waiting on "the queue"
Nano Hearing Aids Reviews & Alternative, Into the Queue
A federal court dismissed a 2024 lawsuit alleging Nano Hearing Tech Opco, LLC was behind unwanted telemarketing calls to a number on the National Do-Not-Call Registry — not because the calls didn't happen, but because the plaintiff couldn't prove Nano itself, rather than a third-party telemarketer it hired, physically placed them. Separately, Nano is not BBB accredited, with 101 complaints filed in the past three years.
MaxHear is a sound amplifier app for iPhone and Android that answers whether amplification helps you at all, for free, using headphones you already own — nothing to return, no support queue to wait in.
Free to try with no account, no email and no card. Headphones required.
"I'm 53, work full time, and definitely wasn't ready for something that made me feel like I was 80. My hearing is mostly okay in a quiet room. It's when there's background noise that I struggle."
Gary T., 53 — Dallas, TX · MaxHear userWhat Nano customers actually say
We read Nano's most recent Better Business Bureau complaints in full, checked 19 August 2026. A specific word recurs across several of them — "queue" — used to describe where requests seem to go and stay.
In complainants' own words:
"I bought hearing aids from [Nano] and tried returning them but they keep emailing me saying I was on their que list."
BBB complaint — 16 June 2026"All I get is a response email stating they have put my request into 'the queue.'"
BBB complaint — 29 January 2026"I requested a full refund on Dec. 30 which is in the 45 days that a refund can be requested. Since returning the hearing aids on the December 15, I have not been able to contact Nano."
BBB complaint — 22 February 2026Another complaint describes a warranty claim that went unhonored, leaving the filer "out a little over $300" (BBB complaint, 26 February 2026), and a separate one describes calling the listed number only to find "the number is no longer in service" the same day.
The finding worth knowing before you buy: a lawsuit Nano won still tells you something
In February 2024, a plaintiff sued Nano Hearing Tech Opco, LLC under the Telephone Consumer Protection Act, alleging three calls promoting Nano hearing aids to a number registered on the National Do-Not-Call list, the third of which was transferred to Nano by an agent identifying as a different company. The court dismissed the case — not by finding the calls never happened, but by ruling the plaintiff couldn't plausibly show an agency relationship between Nano and whoever placed the calls, and striking the proposed class action along with it. That's a real legal win for Nano, and worth stating precisely: the underlying complaint about unwanted marketing calls was never disproven, only found legally unattributable to Nano directly under the specific standard the court applied.
What it costs
Nano positions itself as a budget entry point.
| What | Figure | Source |
|---|---|---|
| First Ear Plus CIC, per pair | $297 | Nano's own pricing |
| First Ear Pro CIC, per pair | $397 | Nano's own pricing |
| Reported real-world spend (BBB complaint) | $300+ lost after unhonored warranty claim | BBB complaint filing |
| Return window | 45 days, per Nano's policy | Nano / BBB complaint filings |
| BBB accreditation | not accredited | Better Business Bureau |
| MaxHear | free to find out, then the plan is shown in the app | — |
Original Medicare covers neither hearing aids nor the exams used to fit them. If you buy from Nano, document any return or warranty request in writing on day one — per multiple BBB complaints, that documentation is what a stalled "queue" response leaves you needing later.
Nano vs MaxHear
Both are self-fit. Compared on what's actually different once that's equal.
| What matters | MaxHear Sound amplifier app | Nano OTC self-fit hearing aid |
|---|---|---|
| Try before you own anything | Yes — free mode, permanently No account, no email, no card | Only after buying 45-day window; complaints describe unreachable support after |
| Phone number required to get info | No Nothing to submit | Often, per typical OTC sales flows A 2024 lawsuit alleged unwanted calls tied to the brand |
| Getting a response when something's wrong | N/A No purchase, no ticket to file | Reportedly parked "in the queue" Multiple BBB complaints describe no resolution |
| Hardware required | None Uses the phone and headphones you own | Yes A physical device that can fail before warranty ends |
| Cost | 3 days free to try, then the plan is shown in the app Nothing to buy to find out | $297–$397 a pair Medicare pays nothing |
If you buy from Nano, keep every communication dated and in writing. If you'd rather not take on that risk to find out whether amplification helps you at all, that's the question MaxHear answers first, for free.
Why people check MaxHear before ordering from Nano
Chosen from what actually recurs in the complaints above — not a generic list.
Nothing to queue
MaxHear's free mode has no ticketing system to disappear into — it just works, the moment you open the app.
No phone number to hand over
MaxHear doesn't ask for a phone number to try it — no account, no email, no card.
Nothing to warranty
No hardware that can fail before coverage runs out, because there's no hardware.
Always reachable, because there's nothing to reach
MaxHear's free mode doesn't depend on a support line answering.
Which one is actually right for you
Three honest positions, not two.
Your loss is beyond what a budget OTC device covers
Severe or profound loss, one-ear loss, or conductive or mixed loss needs a professional. Go promptly if loss came on suddenly or you have ear pain, discharge, dizziness or ringing.
You accept the documented support risk
The price point is real and low. If you buy, be ready to escalate through a credit card dispute rather than waiting on a support queue if something goes wrong.
You'd rather not hand over your phone number to find out
Your struggle is situational, or you want a lower-risk way to learn whether amplification helps before ordering anything. Test it free first.
A ten-minute check before you order
Do this before entering your phone number anywhere. It costs nothing and gives you a real answer.
Write down your three hardest moments
The restaurant table, the phone call, the TV at family dinners. Specific beats "I can't hear well."
Grab headphones you already own
Wired or Bluetooth, whatever you have — no new hardware needed to test the question.
Start in a quiet room, level low
The app opens quiet on purpose — you set the level, with one person talking to you.
Then test your actual worst room
The kitchen mid-cooking, or a café at lunch. That's the situation you're really solving for.
Judge it on one thing
Are you asking people to repeat themselves less? If yes, you've learned amplification helps — without giving anyone your contact information first.
FAQ: Nano hearing aids reviews and alternatives
Did Nano really make unwanted telemarketing calls?
A 2024 federal lawsuit alleged three calls to a number on the National Do-Not-Call Registry, tied to Nano. The court dismissed the case because the plaintiff couldn't plausibly show an agency relationship between Nano and whoever placed the calls — a legal pleading issue, not a finding that the calls never happened.
Is Nano BBB accredited?
No. Nano Hearing Tech Opco LLC has had 101 complaints filed against it in the past three years, checked 19 August 2026, with a recurring pattern of requests parked "in the queue" without resolution.
How much do Nano hearing aids cost?
$297 for the First Ear Plus CIC and $397 for the First Ear Pro CIC, per Nano's own pricing, with a 45-day return window.
What should I do if Nano won't respond to my refund request?
Document your request in writing with dates, and if you're within your return window and get no response, dispute the charge directly with your card issuer rather than continuing to wait.
Can an app replace a hearing aid?
No, and MaxHear doesn't claim to. It's a sound amplifier app, not a medical device, and isn't authorized as a hearing aid. Its purpose is answering whether amplification helps you at all, for free, before you spend anything on hardware.
Related reading
See Voice Focus, the equalizer and Ear Guard inside the app
A walk through the four screens that do the work, in the order you'll meet them.
Free to tryWhat's free forever, and what Premium adds
The exact limits of the free mode, and what unlocks with the 3-day trial.
A more severe version of the same riskBossa reviews & alternative
A brand whose own website no longer resolves at all.
Compare other brands
Lucid Hearing and Sony sit in the same OTC category, each with a real, separate story worth reading. We're building an honest page for each.
Stop asking people to repeat themselves
Install MaxHear, connect the headphones you already own, and hear the next conversation clearly.