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Bossa Reviews & Alternative: Where the Website Went

We checked bossahearing.com directly on 19 August 2026. It no longer belongs to the company — the domain now redirects to an unrelated site. Bossa Hearing's Better Business Bureau profile shows 925 complaints filed over three years, 352 of them left unanswered, and multiple 2024–2025 complaints describe a disconnected phone number and a business that "appears…closed completely."

If you're researching Bossa because you saw an ad or heard the name somewhere, that's worth knowing before you order anything. MaxHear is a sound amplifier app for iPhone and Android that answers whether amplification helps you at all, for free, using headphones you already own — nothing to ship, and no company to become unreachable.

Download on the App Store Get it on Google Play

Free to try with no account, no email and no card. Headphones required.

"I didn't need anything fancy. I just wanted to catch more of what people were saying. That's basically what MaxHear does for me. Simple, affordable, and useful."

Nancy P., 61 — Seattle, WA · MaxHear user

What Bossa customers actually say

Bossa Hearing is not BBB accredited. We read its complaint history in full, checked 19 August 2026 — the volume and pattern are unusual even by this cluster's standards.

925BBB complaints filed against Bossa Hearing over the past three years.
352of those complaints that remain unanswered.
Redirectsbossahearing.com's current status: it no longer resolves to the company, checked 19 August 2026.

In complainants' own words, spanning late 2024 into mid-2025:

"every time I try my email bounce back to me...it comes back with my email address in the to address bar"

BBB complaint — 19 January 2025

"The phone number and email all are disconnected"

BBB complaint — 16 January 2025

"I tried calling (phone not connected) so I texted them several times and e-mailed...Have NEVER had a reply"

BBB complaint — 15 June 2025

A separate complaint filed 13 January 2025 stated plainly: it "appears the business is closed completely." That was over a year before this check, and per BBB's own record, complaints in the same pattern — disconnected contact methods, no response, no refund — continued through mid-2025.

The finding worth knowing before you search for Bossa again: we checked the website ourselves

We didn't rely only on complaint filings for this one. On 19 August 2026, we visited bossahearing.com directly. It no longer loads a Bossa Hearing storefront — the domain redirects to a completely unrelated website. Combined with the BBB's own tally — 925 complaints in three years, 352 unanswered, and a January 2025 complaint stating the business "appears…closed completely" — the evidence points the same direction from two independent angles: BBB's complaint record, and the live state of the company's own domain.

👉 If you already ordered from Bossa and are waiting on a refund, dispute the charge directly with your card issuer or bank rather than continuing to email or call — per these complaints, that contact information may no longer reach anyone.

What it cost, and what buying now would actually mean

Historical pricing, for context — not a live offer.

WhatFigureSource
BBB complaints, past 3 years925Better Business Bureau
Unanswered352Better Business Bureau
PissedConsumer rating1.2 out of 5, 77 reviewsPissedConsumer
bossahearing.com, checked 19 Aug 2026redirects to an unrelated sitedirect check
MaxHearfree to find out, then the plan is shown in the app

Original Medicare covers neither hearing aids nor the exams used to fit them — a separate point from everything above, but worth knowing regardless of brand. If you find "Bossa Hearing" advertised anywhere today, verify it's the same company and website before entering payment details.

Bossa vs MaxHear

One is a company whose own website no longer resolves. The other is a live app you can open right now.

What mattersMaxHear
Sound amplifier app
Bossa
OTC hearing aid, status uncertain
Currently operatingYes
App Store & Google Play
Unclear
Own domain redirects elsewhere as of this check
Reachable if something goes wrongYes
No purchase to need support for
No, per hundreds of complaints
Disconnected phone, bouncing email reported
Refund processN/A
Nothing was bought
Reportedly nonexistent
352 of 925 complaints unanswered
Hardware requiredNone
Uses the phone and headphones you own
Yes, if it ever arrives
Multiple complaints describe orders never shipping
Cost3 days free to try, then the plan is shown in the app
Nothing to buy to find out
Unknown, and at risk
Money reportedly not refunded once sent

This isn't really a close comparison. If you're weighing Bossa against anything, the honest first step is confirming the company is actually reachable before you send it money — and as of this check, that's genuinely in question.

Why people check MaxHear instead of ordering from Bossa

Chosen from what actually recurs in the complaints and our own check — not a generic list.

A website that no longer belongs to the company

Live, and checkable right now

Open the App Store or Google Play listing yourself — MaxHear's presence there isn't something you have to take on faith.

Disconnected phone numbers and bouncing emails

Nothing to try reaching

No support line to sit on hold for. MaxHear's free mode simply works when you open the app.

352 of 925 BBB complaints never answered

No complaint to file

Nothing was purchased, so there's no refund to chase or dispute to escalate.

Orders reported as never shipping at all

Nothing to wait for delivery on

The free mode is available the moment you install the app — no shipping, no tracking number that never updates.

Download on the App Store Get it on Google Play

Which one is actually right for you

One straightforward recommendation here.

See an audiologist instead if

Your hearing loss needs professional care

Severe or profound loss, one-ear loss, or conductive or mixed loss needs a licensed provider, regardless of any OTC brand's status. Go promptly if loss came on suddenly or you have ear pain, discharge, dizziness or ringing.

Start with MaxHear if

You want to test amplification safely, right now

No order to place with a company whose reachability is in question. Test whether amplification helps you at all, free, with headphones you already have.

👉 If you're weighing whether to order from a name you saw in an ad, checking MaxHear first costs nothing and doesn't risk a payment you can't get back.

A ten-minute check before you order anything online

Do this before entering payment details anywhere. It costs nothing and gives you a real answer.

  1. Write down your three hardest moments

    The restaurant table, the phone call, the TV at family dinners. Specific beats "I can't hear well."

  2. Grab headphones you already own

    Wired or Bluetooth, whatever you have — no new hardware needed to test the question.

  3. Start in a quiet room, level low

    The app opens quiet on purpose — you set the level, with one person talking to you.

  4. Then test your actual worst room

    The kitchen mid-cooking, or a café at lunch. That's the situation you're really solving for.

  5. Judge it on one thing

    Are you asking people to repeat themselves less? If yes, you've learned amplification helps — and you learned it without risking a payment to an unreachable seller.

Download on the App Store Get it on Google Play

FAQ: Bossa hearing aid reviews and alternatives

Is Bossa Hearing still in business?

Uncertain. As of 19 August 2026, bossahearing.com redirects to an unrelated website rather than a Bossa storefront. BBB complaints from January 2025 describe the business as "appears…closed completely," and complaints in the same pattern continued through mid-2025.

I already ordered from Bossa and haven't received a refund. What should I do?

Contact your card issuer or bank directly to dispute the charge rather than continuing to email or call the company — multiple BBB complaints describe those contact methods as disconnected or unresponsive.

How many complaints does Bossa Hearing have?

925 filed with the Better Business Bureau over the past three years, with 352 left unanswered, per BBB's own record checked 19 August 2026. Bossa is not BBB accredited.

Can an app replace a hearing aid?

No, and MaxHear doesn't claim to. It's a sound amplifier app, not a medical device, and isn't authorized as a hearing aid. Its purpose is answering whether amplification helps you at all, for free, without any purchase risk.

Aline Castro
Research & Comparisons Writer · MaxHear

Aline Castro writes MaxHear's brand-by-brand comparisons. Every rating, price and quote on this page is checked against its original source — the Better Business Bureau, or a direct check of the company's own website — before publication.

Related reading

Stop asking people to repeat themselves

Install MaxHear, connect the headphones you already own, and hear the next conversation clearly.

Download MaxHear hearing amplifier app on the App Store Get MaxHear sound amplifier app on Google Play

Important information

When to see a specialist instead. Self-fit OTC devices are built for perceived mild-to-moderate hearing loss in adults. See a doctor or audiologist if your loss is severe or profound, affects one ear only, or is conductive or mixed. Go promptly if it came on suddenly, or if you have ear pain, discharge, dizziness or ringing.
Other OTC brands people compare. Sony, Audien and Jabra Enhance are real, currently reachable OTC hearing aid brands, each with their own separate story. Compare every kind of alternative.
Fairness note. This page reports the current, verifiable state of Bossa Hearing's Better Business Bureau record and its own website, both checked 19 August 2026. It does not allege criminal conduct; if the company resumes normal operations, this page will be revisited and updated.
Medical disclaimer. This page is for information only and is not medical advice. MaxHear is a sound-amplification app, not a medical device, and is not authorized as a hearing aid by the FDA or any other regulator. It is not intended to diagnose or treat hearing loss. If you have hearing difficulty, consult a licensed audiologist or physician.
Method and sources. Bossa Hearing's BBB accreditation status, the 925-complaints/352-unanswered figures, and the quoted complaints with their filing dates are read from Bossa Hearing's Better Business Bureau profile, checked 19 August 2026. The PissedConsumer rating (1.2/5, 77 reviews) is from PissedConsumer's own aggregate. The redirect status of bossahearing.com was confirmed by a direct request to the domain on 19 August 2026. This page is not affiliated with, endorsed by or sponsored by Bossa Hearing.

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