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Built for reading a "times better" claim correctly

Before You Buy MSA 30X: Reviews & Alternative

In May 2018, the FTC won a $47,203,036 judgment against the companies selling MSA 30X, over TV ads claiming the device was "independently tested" to help people "hear up to 30 times better." The FTC said the defendants lacked adequate evidence for that claim — nearly 3 million units had already sold through 2017, generating $47.2 million in sales — and permanently barred them from making unsupported efficacy claims about any device again. A current retailer listing for MSA 30X we checked still advertises that it "magnifies sound up to 30 times."

MaxHear is a sound amplifier app for iPhone and Android that lets you judge the sound for yourself, for free, using headphones you already own, instead of taking a "times better" number on faith.

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Free to try with no account, no email and no card. Headphones required.

"Restaurants were getting rough for me. I could hear everybody talking, just couldn't make out the words half the time. I started sitting really close to whoever I was talking to. Not exactly ideal. MaxHear has made that a lot easier."

Linda S., 63 — Tampa, FL · MaxHear user

The FTC case, and what's still being advertised today

Checked 23 August 2026, against FTC settlement documentation, Hearing Review's coverage of the case, the current MSA 30X BBB profile, and a current retailer listing for the product.

$47.2Mthe FTC judgment against MSA 30X's sellers in May 2018, over an unsupported "hear up to 30 times better" claim.
~3 millionunits of MSA 30X sold through 2017 before the case, per the FTC's complaint.
2023the start date the BBB lists for a business named "MSA 30X" — five years after the settlement barred unsupported claims.

The FTC's complaint named Global Concepts Limited, Inc. (doing business as Global TV Concepts, Ltd.), GCL Product Holdings, LLC, MSA 30X LLC, and the companies' principal, Laurie Braden. TV ads for the $29.95 device claimed it was "independently tested" to help people "hear up to 30 times better," "clearly hear when watching TV at a moderate volume," and hear "without missing a word, in crowded places like movie theaters or restaurants." The FTC said the defendants didn't have the independent testing to back any of it. The judgment totaled $47,203,036, with $500,000 due immediately and the remainder suspended, and the defendants were permanently barred from making unsupported efficacy claims about any device without real scientific evidence.

That settlement is seven years old. A current retailer listing for MSA 30X we checked prices the device at $19.49 and describes it as a product that "magnifies sound up to 30 times" — language that reads the same as the claim the FTC specifically challenged. We can't confirm whether whoever runs that listing today is legally the same entity barred in 2018; the BBB's own MSA 30X profile, based in Van Nuys, CA, lists a business start date of February 14, 2023, which points to some kind of restart rather than continuous operation under the original defendants. What we can confirm is that the "30 times" framing itself didn't go away.

The finding worth knowing before you buy: the number in the name is the same number the FTC challenged

"MSA 30X" isn't a model number picked at random — it's built around the exact multiplier the FTC found unsupported. Whether or not today's sellers are the original defendants, a shopper searching "MSA 30X reviews" in 2026 is looking at marketing built on a claim a federal regulator already tested and rejected.

👉 Treat any specific "X times better" hearing claim as a red flag until you see the actual study behind it — the FTC's own 2018 finding was that this exact number had no such study.

What it costs

Then and now.

WhatFigureSource
Original retail price (2018 case)$29.95FTC settlement documentation
Current listing price$19.49 (list $29.99)current retailer, checked 23 Aug 2026
FTC judgment (2018)$47,203,036FTC settlement
BBB ratingNot Rated, not accreditedBetter Business Bureau
MaxHearfree to find out, then the plan is shown in the app

Original Medicare covers neither hearing aids nor the exams used to fit them — not that it applies here, since MSA 30X isn't sold or classified as one.

MSA 30X vs MaxHear

A challenged multiplier vs. a free way to hear the actual difference yourself.

What mattersMaxHear
Sound amplifier app
MSA 30X
Clamshell sound amplifier
"Times better" claim you can verifyNone made — test it yourself
No number to take on faith
"30 times," per current listing
FTC found this specific claim unsupported in 2018
BBB record you can checkN/A
No purchase, nothing to file
Not Rated
BBB says insufficient information
Extra hardware to carryNone
Uses the phone and headphones you own
Yes
A clamshell unit plus its own earpiece
Try before you own anythingYes — free mode, permanently
No account, no email, no card
Depends on retailer
Return policy varies by seller
Cost3 days free to try, then the plan is shown in the app
Nothing to buy to find out
$19.49–$29.95
Medicare pays nothing

A federal regulator has already tested this exact "30 times" claim and found it unsupported once. If you want to know whether amplification actually helps you, MaxHear answers that for free, verified by your own ears rather than a number on a package.

Why people check MaxHear instead of trusting a "times better" number

Chosen from what actually recurs in the research above — not a generic list.

A "30 times" claim a federal regulator already found unsupported

Judge it with your own ears, not a multiplier

No claimed number to take on faith. MaxHear lets you test amplification directly, in your own rooms, in minutes.

A BBB profile with no rating, five years after a $47.2M judgment

One name, one product, no history to untangle

MaxHear is a single app under a single name, with no prior FTC action to research before you try it.

Marketing built on a number, not a demo

Test it yourself, for free, before spending anything

You don't need to evaluate anyone's advertising claim — try the free mode and judge the result directly.

A separate clamshell unit and earpiece to carry

Nothing extra to own

MaxHear runs on the phone already in your pocket and the headphones you already have.

Download on the App Store Get it on Google Play

Which one is actually right for you

One clear recommendation here.

See an audiologist instead if

Your hearing loss needs professional care

Severe or profound loss, one-ear loss, or conductive or mixed loss needs a licensed provider, regardless of any device's marketing multiplier. Go promptly if loss came on suddenly or you have ear pain, discharge, dizziness or ringing.

Start with MaxHear if

You want to test amplification on evidence you can see yourself

No "times better" number to evaluate, no FTC history to research. Test whether amplification helps you at all, free, right now.

👉 If a hearing product's whole pitch is a specific multiplier, ask what independent test actually measured it — and test MaxHear first while you look.

A ten-minute check before you trust a "times better" claim

Do this before ordering based on a marketing multiplier. It costs nothing and gives you your own answer.

  1. Write down your three hardest moments

    The restaurant table, the phone call, the TV at family dinners. Specific beats "I can't hear well."

  2. Grab headphones you already own

    Wired or Bluetooth, whatever you have — no new hardware needed to test the question.

  3. Start in a quiet room, level low

    The app opens quiet on purpose — you set the level, with one person talking to you.

  4. Then test your actual worst room

    The kitchen mid-cooking, or a café at lunch. That's the situation you're really solving for.

  5. Judge it on one thing

    Are you asking people to repeat themselves less — on your own evidence, not a claimed multiplier? If yes, you've learned amplification helps.

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FAQ: MSA 30X reviews and alternatives

What did the FTC find about MSA 30X?

In May 2018, the FTC won a $47,203,036 judgment (with $500,000 due immediately, the rest suspended) against the companies behind MSA 30X, over TV ads claiming the device was "independently tested" to help people "hear up to 30 times better." The FTC said they lacked adequate evidence for that claim, and permanently barred the defendants from making unsupported efficacy claims about any device.

Is MSA 30X still making the same claim?

A current retailer listing for the device we checked still advertises that it "magnifies sound up to 30 times." We can't confirm whether the business behind today's listings is legally the same entity the FTC sued in 2018 — a BBB profile for "MSA 30X" in Van Nuys, CA shows a business start date of February 14, 2023, five years after the settlement.

Is MSA 30X BBB accredited?

No. The BBB lists MSA 30X (Van Nuys, CA) as not accredited and "Not Rated" — BBB's own language is that it doesn't have sufficient information to issue a rating, checked 23 August 2026.

How much does MSA 30X cost?

A current listing we checked prices it at $19.49, marked down from a $29.99 list price. The original device sold at retail for $29.95 per FTC settlement documentation.

Can an app replace a hearing aid?

No, and MaxHear doesn't claim to. It's a sound amplifier app, not a medical device, and isn't authorized as a hearing aid. Its purpose is answering whether amplification helps you at all, for free, before you spend anything on hardware.

Aline Castro
Research & Comparisons Writer · MaxHear

Aline Castro writes MaxHear's brand-by-brand comparisons. Every rating, price and quote on this page is checked against its original source — FTC settlement documentation, the Better Business Bureau, or the current retail listing itself — before publication.

Related reading

Stop asking people to repeat themselves

Install MaxHear, connect the headphones you already own, and hear the next conversation clearly.

Download MaxHear hearing amplifier app on the App Store Get MaxHear sound amplifier app on Google Play

Important information

When to see a specialist instead. Handheld amplifiers and self-fit OTC devices are built for perceived mild-to-moderate hearing difficulty in adults. See a doctor or audiologist if your loss is severe or profound, affects one ear only, or is conductive or mixed. Go promptly if it came on suddenly, or if you have ear pain, discharge, dizziness or ringing.
Other budget devices people compare. SuperEar, RCA and EarCentric sit at various points on the same budget-amplifier spectrum, each with their own separate story. Compare every kind of alternative.
Medical disclaimer. This page is for information only and is not medical advice. MaxHear is a sound-amplification app, not a medical device, and is not authorized as a hearing aid by the FDA or any other regulator. It is not intended to diagnose or treat hearing loss. If you have hearing difficulty, consult a licensed audiologist or physician.
Method and sources. The FTC settlement details (defendants named, the $47,203,036 judgment, the "hear up to 30 times better" and related quoted ad claims, unit sales figures, and the $29.95 original price) are from Hearing Review's coverage of the FTC's May 2018 settlement, cross-referenced against the FTC's own press release. The current MSA 30X BBB profile (Van Nuys, CA; "Not Rated"; business start date of 14 February 2023) is from the Better Business Bureau, checked 23 August 2026. The current "$19.49," "magnifies sound up to 30 times" listing is from a retailer's product page, checked the same date. We could not confirm whether the entity behind current MSA 30X listings is the same legal entity named in the 2018 FTC settlement, and the page states that explicitly rather than assuming either way. This page is not affiliated with, endorsed by or sponsored by MSA 30X or any of its current or past sellers.

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