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Built for the moment "is this company still around" is the actual question

Britzgo Reviews & Alternative, Fact-Checked

A September 2023 BBB complaint against Britzgo Hearing Amplifiers states plainly: "company is permanently closed! phone number is disconnected and my emails have returned...I want a refund." The business never responded to that complaint. When we checked directly on 23 August 2026, both britzgo.com and hearingamplifier.com — the two web addresses associated with the brand — failed to load. Its products are still listed for sale on Amazon, Walmart and eBay.

MaxHear is a sound amplifier app for iPhone and Android that lets you judge the sound for yourself, for free, from a company that's actually reachable if something goes wrong.

Download on the App Store Get it on Google Play

Free to try with no account, no email and no card. Headphones required.

"My kids kept telling me I needed to do something about my hearing. I kept saying I was fine. Then one Sunday I realized I had missed half the conversation at the table."

Frank D., 67 — Pittsburgh, PA · MaxHear user

What a BBB complaint claims, and what we could verify ourselves

Checked 23 August 2026: Britzgo Hearing Amplifiers' BBB profile (Temecula, CA) and its complaints, plus a direct check of the company's two known websites.

B-Britzgo's BBB rating, not accredited, with a "failure to respond" flag on its one recent complaint.
2company websites (britzgo.com and hearingamplifier.com) that both failed to load when we checked directly.
$49.50–$319.98price range for single and dual-pack listings still active on major retailers.

We can't independently confirm a company is "permanently closed" — that's a specific claim from one BBB complainant, not something we can verify with certainty. What we can confirm directly: as of this check, britzgo.com returns a connection error rather than a working page, and hearingamplifier.com, a domain listing Britzgo contact information, does the same. Neither site loaded for us on repeated attempts. The BBB's own file shows Britzgo failed to respond to that complaint, which is at least consistent with the complainant's account of an unreachable company.

What hasn't disappeared is the product. Britzgo hearing amplifiers, including the BHA-1301 and BHA-1222 models, remain listed for active sale on Amazon, Walmart and eBay, with the Amazon listings describing "doctor and audiologist designed" devices. Whether those listings are fulfilled by the original company, a distributor with remaining inventory, or third-party resellers isn't something we could determine from the listings themselves.

The finding worth knowing before you buy: the product may outlive the company that made it

If Britzgo's own infrastructure really is down, buying one of its devices today means buying from a brand with no confirmed way to reach it for support, warranty service, or a return outside of whatever policy the specific retailer you bought from offers.

👉 Before buying, try the company's website and a listed phone number yourself — if neither works, you're relying entirely on the retailer's own return policy, not the manufacturer's.

What it costs

Per current listings on major retailers.

WhatFigureSource
Single amplifier$49.50–$159.99retailer listings
Dual pack$89.50–$319.98retailer listings
BBB ratingB-, not accreditedBetter Business Bureau
MaxHearfree to find out, then the plan is shown in the app

Original Medicare covers neither hearing aids nor the exams used to fit them.

Britzgo vs MaxHear

A company you may not be able to reach vs. one you can.

What mattersMaxHear
Sound amplifier app
Britzgo
Rechargeable amplifier
Company website working todayYes
maxhear.app, checked live
Neither known site loaded
britzgo.com and hearingamplifier.com, checked 23 Aug 2026
BBB record you can checkN/A
No purchase, nothing to file
B-, "failure to respond" on file
Better Business Bureau
Support if something breaksIn-app support
No hardware to fail
Unclear
Depends entirely on the retailer you bought from
Try before you own anythingYes — free mode, permanently
No account, no email, no card
Depends on retailer
Not the manufacturer
Cost3 days free to try, then the plan is shown in the app
Nothing to buy to find out
$49.50–$319.98
Medicare pays nothing

If you already own a Britzgo device, keep your retailer receipt close — it may be your only real path to a return or replacement. If you're deciding whether to buy amplification hardware at all, MaxHear lets you test the idea for free first.

Why people check MaxHear instead

Chosen from what actually distinguishes Britzgo's situation, not a generic list.

Two company websites that don't load

A live site, checked continuously

MaxHear's website and app are actively maintained — nothing to worry about reaching if you need support.

A BBB complaint the company never answered

Judge it yourself, for free

You don't need to research whether MaxHear is reachable — try the free mode and see for yourself right now.

Support that depends entirely on your retailer

Nothing to return

There's no hardware purchase, so there's no manufacturer-support question to worry about later.

A device that may outlive the company behind it

An app you can verify is active today

Download it, use the free mode, and see the current state of the product yourself — no guessing required.

Download on the App Store Get it on Google Play

Which one is actually right for you

One clear recommendation here.

See an audiologist instead if

Your hearing loss needs professional care

Severe or profound loss, one-ear loss, or conductive or mixed loss needs a licensed provider, regardless of a brand's website status. Go promptly if loss came on suddenly or you have ear pain, discharge, dizziness or ringing.

Start with MaxHear if

You want a company you can confirm is actually there

No dead websites to check, no BBB complaint to research first. Test whether amplification helps you at all, free, right now.

👉 A working company website and a real support line matter more once you own hardware — check both are live before you buy, and test MaxHear first while you decide.

A ten-minute check before you buy from a company you can't reach

Do this before ordering from a brand with an unclear support situation. It costs nothing and gives you your own answer.

  1. Write down your three hardest moments

    The restaurant table, the phone call, the TV at family dinners. Specific beats "I can't hear well."

  2. Grab headphones you already own

    Wired or Bluetooth, whatever you have — no new hardware needed to test the question.

  3. Start in a quiet room, level low

    The app opens quiet on purpose — you set the level, with one person talking to you.

  4. Then test your actual worst room

    The kitchen mid-cooking, or a café at lunch. That's the situation you're really solving for.

  5. Judge it on one thing

    Are you asking people to repeat themselves less? If yes, you've learned amplification helps — from a company you can actually reach.

Download on the App Store Get it on Google Play

FAQ: Britzgo reviews and alternatives

Is Britzgo still in business?

We can't confirm either way, but the signs point to no. A BBB complaint from September 2023 states the company "is permanently closed" with a disconnected phone line, and the business failed to respond to that complaint. Both britzgo.com and hearingamplifier.com (a site listing Britzgo contact information) failed to load when we checked on 23 August 2026. Its products are still listed for sale on Amazon, Walmart and eBay, likely through third-party sellers or remaining inventory.

Is Britzgo BBB accredited?

No. Britzgo Hearing Amplifiers (Temecula, CA) carries a B- rating and is not accredited. The BBB profile notes a failure to respond to the one complaint filed in the period we checked.

How much does Britzgo cost?

Listings we found ranged from $49.50 to $159.99 for a single amplifier, and $89.50 to $319.98 for a pair, depending on model and retailer.

What if I already bought a Britzgo device and it breaks?

Based on what we found, don't count on manufacturer support. The one recent BBB complaint on file describes a buyer unable to reach the company for a refund at all. If you bought through a major retailer, that retailer's own return policy is likely your more reliable path.

Can an app replace a hearing aid?

No, and MaxHear doesn't claim to. It's a sound amplifier app, not a medical device, and isn't authorized as a hearing aid. Its purpose is answering whether amplification helps you at all, for free, before you spend anything on hardware.

Aline Castro
Research & Comparisons Writer · MaxHear

Aline Castro writes MaxHear's brand-by-brand comparisons. Every rating, price and claim on this page is checked against its original source — the Better Business Bureau or a direct check of the company's own websites — before publication.

Related reading

Stop asking people to repeat themselves

Install MaxHear, connect the headphones you already own, and hear the next conversation clearly.

Download MaxHear hearing amplifier app on the App Store Get MaxHear sound amplifier app on Google Play

Important information

When to see a specialist instead. Self-fit OTC devices and basic amplifiers are built for perceived mild-to-moderate hearing difficulty in adults. See a doctor or audiologist if your loss is severe or profound, affects one ear only, or is conductive or mixed. Go promptly if it came on suddenly, or if you have ear pain, discharge, dizziness or ringing.
Other budget devices people compare. iRoger, Beurer HA 50 and Clearon sit at various points on the same budget-amplifier spectrum, each with their own separate story. Compare every kind of alternative.
Medical disclaimer. This page is for information only and is not medical advice. MaxHear is a sound-amplification app, not a medical device, and is not authorized as a hearing aid by the FDA or any other regulator. It is not intended to diagnose or treat hearing loss. If you have hearing difficulty, consult a licensed audiologist or physician.
Method and sources. Britzgo Hearing Amplifiers' BBB rating (B-, not accredited) and the quoted complaint excerpt ("company is permanently closed! phone number is disconnected...") are from its Better Business Bureau profile (Temecula, CA), checked 23 August 2026. We independently attempted to load britzgo.com and hearingamplifier.com on the same date; neither returned a working page. Pricing is from active Amazon, Walmart and eBay listings, checked the same date. We could not confirm the current operational status of the company with certainty and have stated that explicitly rather than asserting it either way. This page is not affiliated with, endorsed by or sponsored by Britzgo.

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